logo elektroda
logo elektroda
X
logo elektroda

Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.

afro78 34236 32
ADVERTISEMENT
Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • Hello.
    I would like to inform current and future buyers of the thermomix TM6 device about the possibility of the mixing knife wearing out too quickly (for me), which results in leaks from the bottom of the mixing bowl. During the sale, the employee did not mention anything about the knife wearing out. Of course, he mentioned that if the knife gets dull, it can be sharpened by crushing ice in the device. The user manual provides a table that informs when it is recommended to replace the mixing knife.
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
    Several friends have different versions of the device and the earliest they had to replace the knife was after 6-7 years. Everything is fine, but our device is 2.5 years old, so it is just out of warranty. We crushed the ice maybe 10 times, and ground the grains a few times to test it. Generally, we cook soups and make cakes in it. I don`t think it`s "hard work" for the device. My sister-in-law has the same problem, except that the device is 1.5 years old, so it is still under warranty. In my opinion, this is an obvious mistake by the manufacturer of the device that cost a lot of money. It smells "Chinese" to me here.
    At first I suspected the seal between the knife and the bowl of the device.
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl. Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
    I contacted the service. The employee claims that since the new version of the device entered the market, there has been no case of the above-mentioned seal breaking down, and the knives have as well. How to recognize a used knife? After that...
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl. Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
    Someone will say that it is just a slight leak, and there is a drain in the device. Yes, yes, but over time the leak becomes larger (these are photos from the beginning, when I still thought that my wife had something leaking on the outside of the vessel), it fills the "star" and floods the inputs of the power pins, and in such a situation it is a simple step to a short circuit and serious failure.
    There was nothing left for me to do but buy a new knife, which I did. The cost is considerable - PLN 254 (I got it on Black Friday for PLN 204). After installing the new part, there was no leakage. There is no play on the knife axis - the old one could be moved sideways to a small but noticeable extent. The bearing seal is probably worn out.
    I`m not saying that the device is bad because my wife is very satisfied, but the quality of the knife for such use is insufficient for me. Buyers should add the cost of a new knife (it comes with a seal included) to the operating costs.
    Regards

    Cool? Ranking DIY
    About Author
    afro78
    Level 7  
    Offline 
    afro78 wrote 12 posts with rating 31. Live in city Gdańsk. Been with us since 2019 year.
  • ADVERTISEMENT
  • #2 19788077
    gulson
    System Administrator
    Thanks for sharing the information, because you are right, the cost of the device is not small. I wonder what it looks like in the lidlomix design? Although, due to the price, the knives can be replaced every year ;) Another thing is that these knives are actually the most important part of the structure and they are responsible for many things - dishes ;)
  • #3 19788260
    recki-quadra
    Level 17  
    And by any chance, thermomix doesn`t have a lifetime warranty? Or some mega-long one (like 40 years?)? I don`t have one myself, but a friend of mine has several different versions (in several homes) and she said something like this - you send it back and you probably get the current version?
  • #4 19788302
    badboy84
    Level 43  
    No, there isn`t. The standard is 24 months, but this can be considered a consumable part, so a shorter warranty would be available.
  • #5 19788315
    fzyga43
    Level 23  
    It probably never had a lifetime warranty. I have had the TM 21 model in my house since 1995. But the first replacement of knives occurred after about 15 years. Those models were produced by the Germans. My wife still works on this TM 21.
  • #6 19788369
    afro78
    Level 7  
    As for Lidlomix... a friend had one and a gear or something failed. The family lives in Germany and they visited the manufacturer itself... Unfortunately, the part is unavailable, so the device had to be thrown away and the bad taste remained. Fortunately, I haven`t heard of many such cases. It could have been a material defect, which is bad luck :)
  • #7 19788557
    Anonymous
    Level 1  
  • ADVERTISEMENT
  • #8 19788688
    staś pytalski
    Level 41  
    Maybe you can make a warranty claim:
    Link it is worth reading the section on the deadline for submitting a complaint.
  • #9 19788916
    afro78
    Level 7  
    Radzio M. wrote:
    Maybe you wash the knife in the dishwasher and that has something to do with bearing wear? :)

    Sometimes my wife washes it in the dishwasher, but the instructions say it can be washed, so it shouldn`t affect it.

    Added after 4 [minutes]:

    fzyga43 wrote:
    Those models were produced by the Germans.
    We have come to times where "Made in Germany" does not guarantee good workmanship. And once, a "Made in DDR" food processor worked for over 10 years despite several falls from the table. Since accountants stood in the way of engineers, quality has fallen by the wayside.
  • #10 19789273
    PPK
    Level 29  
    Be happy that it worked at least that much. When my wife retired 4 years ago, she received a full set of a food processor from her co-workers. I will not consciously mention the company or type. The robot was great, the company was very well-known, but when it comes to the shredding attachment, there was a gap of over 2 cm between the channel and the disc/shredder. There were no strainers, filters, etc., included in the set. The website stated that this model "is like that" and that is why it was discounted. GOOD NIGHT LADY....
  • #11 19789387
    r3w4rd
    Level 15  
    I had a HOFFEN CE-2000 S robot repaired. Here, the "upper" bearings in the knife and the "lower" gear bearings looked like this:
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.

    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.

    I replaced the bearings, oil seals and segers with new ones with increased operating temperature. It cost me 1/3 of the price of a new knife for this model.
  • #12 19789672
    Szyszkownik Kilkujadek
    Level 37  
    Do you know the problem with weighing in TM5? :-D
  • #13 19789717
    erdi
    Level 13  
    I will refer to the information from the first post that crushing ice sharpens the knife. Well, no, because crushing the ice causes its wear and this is probably clear from the information about the frequency of its replacement (the more often you crush the ice, the more often you change the knife)
  • #14 19789761
    gulson
    System Administrator
    Szyszkownik Kilkujadek wrote:
    Do you know the problem with weighing in TM5?

    NO?

    erdi wrote:
    I will refer to the information from the first post that crushing ice sharpens the knife.

    Exactly, I don`t know how people can be told when selling a device that crushing ice sharpens the knife.
  • #15 19789953
    mipix
    Level 38  
    This ice trick is a marketing gimmick by sellers.

    In Lidlomix (SILVERCREST Monsieur Cuisine PLUS), when the knife axis is stuck, the clutch is damaged.
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl. Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
  • #16 19790024
    tymondebski7

    Level 7  
    You`re right, it got dull very quickly. We use old thermomixes and they are almost 20 years old. We replaced the knives twice. Cost about PLN 250 each. We bought 1 piece to stock from the last stock levels. The manufacturer does not have to provide access to spare parts 10 years after the end of production. This is actually important if someone has an older model, and as we know, they are long-lived - these older models.
  • #17 19790560
    afro78
    Level 7  
    erdi wrote:
    I will refer to the information from the first post that crushing ice sharpens the knife. Well, no, because crushing the ice causes its wear and this is probably clear from the information about the frequency of its replacement (the more often you crush the ice, the more often you change the knife)

    You are absolutely right, but firstly, my wife bought Termiś herself without my participation in the whole project (I did not add a single Polish onion, that is, zloty - and I`m sorry, I bought the mentioned knife), and secondly, a good seller praises and presents only the advantages of the device, hiding /hiding the disadvantages. Besides, I know maybe one woman who would go red if she heard about a knife being sharpened with ice.
  • ADVERTISEMENT
  • #18 19791529
    E8600
    Level 41  
    They invented these durak machines because "babies" stopped being able to cook. :not:
    Honestly, I would rather learn to cook myself if I couldn`t, or send a woman to Geslerowa, than invest in such a device.

    As for the price, just go back to when 20 years ago there were shows of "wonderful" stainless steel pots in our country and the exhibitors were as naive as they wanted, e.g. a set of pots for PLN 5-10,000, and today you can buy the same set for PLN 200.
  • #19 19791539
    badboy84
    Level 43  
    These demonstrations of wonderful pots are still there... As for this device, as you call it, it is also about saving time, for people who work and do not have the whole day to themselves it is a useful device. No, I don`t have it and I don`t advertise it, but my friends have it and praise it.
  • #20 19791773
    strucel
    Level 35  
    But will you make dinner for the whole family or just two people and a dog? At home we have a traditional Kenwood Chef with a bowl that is three times more capacious than the TM6, and when it comes to cakes, it is just one bowl for 1 cake tin for the oven, the ingredients are poured to half the volume of the bowl..
  • #21 19791785
    sigwa18
    Level 43  
    Thermomix is for people who would normally die of hunger or kill their loved ones with their products. The device guides you by the hand and you have to really try not to fail. Although I know one person who bought a thermomix, the food she cooks is still inedible and despite the seller`s attempts and many demonstrations, there is still nothing (this is due to the scatterbrain and chaos created by this person). As for washing the knife in the dishwasher, I advise against it. Unfortunately, it will always draw water drops from the dishwasher to the bearings, and salt and detergents will wreak havoc. Sharpening a knife with ice, a salesman`s story. Although it can be tightened normally. In my opinion, the device is worth about PLN 2,000.
  • #22 19791940
    Szyszkownik Kilkujadek
    Level 37  
    gulson wrote:
    Szyszkownik Kilkujadek wrote:
    Do you know the problem with weighing in TM5?

    NO?

    TM5 has built-in pressure sensors in its legs. This makes the entire device a scale. This is a very cool feature.
    There is a whole large series that has faulty sensors that simply break down.
    This is first manifested by "floating" of the scale readings. This means that the device stands still, we don`t move anything, and the scale keeps jumping -20g, 0g, +20g.
    Then the fault gets worse and the scale shows either 0 or MAX. Nothing in between.
    It may seem like nothing, but this glitch basically makes it impossible to cook according to the recipes. Because in their recipes, all ingredient amounts are given in grams. Even water and milk are in grams instead of milliliters.

    I don`t know what is causing the problem. Are these faulty sensors? Is there some design error that causes the transfer of too high forces and mechanical damage to the sensors?
  • #23 19791998
    strucel
    Level 35  
    Probably strain gauges don`t really like the vibrations that occur when the engine is running.
  • ADVERTISEMENT
  • #24 19792086
    afro78
    Level 7  
    E8600 wrote:
    They invented these durak machines because "babies" stopped being able to cook. :not:
    Honestly, I would rather learn to cook myself if I couldn`t, or send a woman to Geslerowa, than invest in such a device.

    As for the price, it`s enough to go back to when 20 years ago, shows of "wonderful" stainless steel pots were introduced in our country and the exhibitors were as naive as they wanted, e.g. a set of pots for PLN 5-10,000, and today you can buy the same set for PLN 200.

    My wife cooked very well and still cooks without TM6 (although now more often with TM), I only wash it and if I cook it, I cook it "the old way". The advantage is, above all, the speed of doing certain things (chopping vegetables - uno secondo and yes, kneading dough for cakes/dumplings, etc.). With the varoma you can make an entire dinner in one go without using, for example, three pots. In general, people who use/have used it should comment on the effectiveness of Termomix, not dissatisfied people who have only seen it and heard something about it. I admit that I still consider the purchase of TM6 a waste of money (I see some advantages, but are they worth 5,000 Polish onions?), but my wife bought it and is happy, so... me and my stomach are too :D

    Added after 15 [minutes]:

    Comparison of the old and new knife.
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
    Old knife:
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
    New knife:
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
    As you can see, there are no significant differences. There is a small chip on the old knife, you can feel the difference in sharpness under your finger, but there is no tragedy with the old blade. You can always sharpen them and use them for heavy work - peanut butter, etc., because it does not leak through in thick "dishes".

    Has anyone taken this knife apart before? I`m not handy with tools, but in this case I don`t really know where to start and I don`t want to ruin it right away because, as I wrote before, I might have to do some work with the nuts. Maybe in two years, when I buy another one, I`ll have this one autopsied :D
    Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl. Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl. Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
  • #25 19792148
    E8600
    Level 41  
    A similar myth circulates about sharpening blades by mixing salt.
    I advise you to be careful when sharpening and not to collect a lot of material because the blades tend to be very shallowly hardened.

    I`m afraid that the knife axis is stuck on the face, as in most modern blenders, these are not the times when something unscrewed.
  • #26 19792196
    sigwa18
    Level 43  
    This way the thread is pressed at the end. You would have to grind the end of the axle and then unscrew it. Then you can remove the knives, but underneath there is a metal cap pressed onto a plastic casing, and then there are the bearings with seals. Basically, they made sure it couldn`t be fixed.
  • #27 19792249
    afro78
    Level 7  
    So... the probability of an autopsy is increasing, and if you buy new knives on Black Friday, at least PLN 50 will remain in your pocket, which can be spent on fruit for children and a medicinal kidney rinsing solution for daddy called beer. :D
  • #28 19792268
    Jacdiag
    Level 29  
    sigwa18 wrote:
    You would have to grind the end of the axle and then unscrew it.

    Looking at the cutting edge (= direction of rotation), the nut may have a left-hand thread.
  • #29 19792479
    sigwa18
    Level 43  
    The axle end is secured against unscrewing. But I don`t remember whether it has a left or right thread. I made sections in TM5 and the knife there is identical.
  • #30 19795740
    wosiekpl
    Level 21  
    I have a Thermomix TM31, I bought it when my child was born and now he is 12 years old. During this period, I replaced the cover gasket once and the knife last year. I noticed that after removing the knife, a brown coating appeared on the seal. It was the same in the base. So I bought a new knife and it still works. The only thing I don`t like is the plastic, transparent cover from Waroma. It`s all cracked. Also one or two buttons have rubber.
    I think that 12 years without any major problems is not a bad result.
    Regards

Topic summary

The discussion centers around the Thermomix TM6 and issues related to the mixing knife wearing out prematurely, leading to leaks from the mixing bowl. The original poster expresses concern about the knife's durability, noting that their device is only 2.5 years old and out of warranty, while friends with older models have not faced similar issues for 6-7 years. Participants discuss warranty limitations, with the standard being 24 months, and share experiences with older models like TM21 and TM31, which reportedly had longer-lasting knives. There is skepticism about the effectiveness of the ice-crushing method for sharpening the knife, with some asserting it may actually contribute to wear. The conversation also touches on the perceived decline in product quality over time and the challenges of obtaining spare parts for older models.
Summary generated by the language model.
ADVERTISEMENT