Hello.
I would like to inform current and future buyers of the thermomix TM6 device about the possibility of the mixing knife wearing out too quickly (for me), which results in leaks from the bottom of the mixing bowl. During the sale, the employee did not mention anything about the knife wearing out. Of course, he mentioned that if the knife gets dull, it can be sharpened by crushing ice in the device. The user manual provides a table that informs when it is recommended to replace the mixing knife.

Several friends have different versions of the device and the earliest they had to replace the knife was after 6-7 years. Everything is fine, but our device is 2.5 years old, so it is just out of warranty. We crushed the ice maybe 10 times, and ground the grains a few times to test it. Generally, we cook soups and make cakes in it. I don`t think it`s "hard work" for the device. My sister-in-law has the same problem, except that the device is 1.5 years old, so it is still under warranty. In my opinion, this is an obvious mistake by the manufacturer of the device that cost a lot of money. It smells "Chinese" to me here.
At first I suspected the seal between the knife and the bowl of the device.

I contacted the service. The employee claims that since the new version of the device entered the market, there has been no case of the above-mentioned seal breaking down, and the knives have as well. How to recognize a used knife? After that...

Someone will say that it is just a slight leak, and there is a drain in the device. Yes, yes, but over time the leak becomes larger (these are photos from the beginning, when I still thought that my wife had something leaking on the outside of the vessel), it fills the "star" and floods the inputs of the power pins, and in such a situation it is a simple step to a short circuit and serious failure.
There was nothing left for me to do but buy a new knife, which I did. The cost is considerable - PLN 254 (I got it on Black Friday for PLN 204). After installing the new part, there was no leakage. There is no play on the knife axis - the old one could be moved sideways to a small but noticeable extent. The bearing seal is probably worn out.
I`m not saying that the device is bad because my wife is very satisfied, but the quality of the knife for such use is insufficient for me. Buyers should add the cost of a new knife (it comes with a seal included) to the operating costs.
Regards
I would like to inform current and future buyers of the thermomix TM6 device about the possibility of the mixing knife wearing out too quickly (for me), which results in leaks from the bottom of the mixing bowl. During the sale, the employee did not mention anything about the knife wearing out. Of course, he mentioned that if the knife gets dull, it can be sharpened by crushing ice in the device. The user manual provides a table that informs when it is recommended to replace the mixing knife.

Several friends have different versions of the device and the earliest they had to replace the knife was after 6-7 years. Everything is fine, but our device is 2.5 years old, so it is just out of warranty. We crushed the ice maybe 10 times, and ground the grains a few times to test it. Generally, we cook soups and make cakes in it. I don`t think it`s "hard work" for the device. My sister-in-law has the same problem, except that the device is 1.5 years old, so it is still under warranty. In my opinion, this is an obvious mistake by the manufacturer of the device that cost a lot of money. It smells "Chinese" to me here.
At first I suspected the seal between the knife and the bowl of the device.


I contacted the service. The employee claims that since the new version of the device entered the market, there has been no case of the above-mentioned seal breaking down, and the knives have as well. How to recognize a used knife? After that...


Someone will say that it is just a slight leak, and there is a drain in the device. Yes, yes, but over time the leak becomes larger (these are photos from the beginning, when I still thought that my wife had something leaking on the outside of the vessel), it fills the "star" and floods the inputs of the power pins, and in such a situation it is a simple step to a short circuit and serious failure.
There was nothing left for me to do but buy a new knife, which I did. The cost is considerable - PLN 254 (I got it on Black Friday for PLN 204). After installing the new part, there was no leakage. There is no play on the knife axis - the old one could be moved sideways to a small but noticeable extent. The bearing seal is probably worn out.
I`m not saying that the device is bad because my wife is very satisfied, but the quality of the knife for such use is insufficient for me. Buyers should add the cost of a new knife (it comes with a seal included) to the operating costs.
Regards
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