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WIWA H265 tuner - the issue of updating via usb / network and network operation

AdW655 67275 136
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  • #1 20038335
    AdW655
    Level 4  
    Good morning, I would have a question where can I find a software update for my tuner: WIWA H265. Does anyone know where I can find such a software update package?
    My WIWA H265 model is: SW Version V5.1.0.93 Jul 8 2021

    And by the way, I have such a question, because when I enter the tuner settings (using the 'menu' button), although I have a device connected via a USB cable, the device shows its absence (the USB cable itself works fine) and when I enter in the update via usb option, then it shows me no connection to the network, although the device is connected to a router with WIFI. I also can't change the network settings, because when I go to the 'WIWA adapter settings' option, it shows me empty fields and I can't change the network addresses to the tuner. Can I ask for help and actions that will help me update the tuner and set its network correctly?
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  • #2 20038571
    clubber84
    Level 38  
    Please, at this address you will find the author all the answers to your questions:

    Technical Support
    You just need to spend some free time on it. 👍
  • #3 20038983
    gumisie
    Level 43  
    AdW655 wrote:
    where can i find a software update for my tuner: WIWA H265
    Enter the full name of the tuner.
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  • #4 20039163
    AdW655
    Level 4  
    gumisie wrote:
    AdW655 wrote:
    where can i find a software update for my tuner: WIWA H265
    Enter the full name of the tuner.


    The model name of the tuner is:
    DVB-T/T2 H.265 HEVC FULL HD TV Tuner

    The version number is:

    - SW Version V5.1.0.93 Jul 8 2021
    - HW version:2.1.RC20.4.1UU
  • #5 20039212
    LeDy
    Level 43  
    When I had Wiwa with RJ input, updates were downloaded from the Internet.
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  • #6 20039231
    AdW655
    Level 4  
    LeDy wrote:
    When I had Wiwa with RJ input, updates were downloaded from the Internet.

    Okay, but how from the internet after connecting the cable? Because I am trying to connect the router to the WIWA tuner via USB and it shows no internet all the time.
  • #7 20039238
    gumisie
    Level 43  
    AdW655 wrote:
    Because I am trying via usb
    USB cable, not RJ.
  • #8 20039270
    AdW655
    Level 4  
    gumisie wrote:
    AdW655 wrote:
    Because I am trying via usb
    USB cable, not RJ.

    Well, yes, but how did you connect it to the RJ, did it immediately search for an update on the TV?
  • #9 20039274
    LeDy
    Level 43  
    The decoder was with RJ 45 input and in the menu you are looking for software update.
  • #10 20039284
    gumisie
    Level 43  
    AdW655 wrote:
    Well, yes, but how did you connect it to the rj, did it immediately search for an update on the TV?
    NO.
    You have to go into settings.
    Does your WIWA have a LAN input (RJ 45)?
  • #11 20039285
    AdW655
    Level 4  
    LeDy wrote:
    The decoder was with RJ 45 input and in the menu you are looking for software update.


    From what I can see, my model does not have an RJ input, so this update option is out of the question.
    Do you know if there is any other alternative to this or possibility?
  • #12 20039298
    gumisie
    Level 43  
    AdW655 wrote:
    Do you know if there is any other alternative to this or possibility?
    In the menu, USB, there is an option: Network Applications?
  • #13 20039316
    AdW655
    Level 4  
    gumisie wrote:
    AdW655 wrote:
    Do you know if there is any other alternative to this or possibility?
    In the menu, USB, there is an option: Network Applications?

    I do not have such an option, but I have such an option in usb as: 'adapter applications' and then: 'update via the Internet'.
    Only when I go to the last option I get the message "No network connection".
  • #14 20039330
    gumisie
    Level 43  
    AdW655 wrote:
    I have such an option in usb as: 'adapter applications' and then: 'update over the internet'.
    You will need something like this:
    Quote:
    WiFi USB Antenna for WIWA H.265 Tuner Set-top Box
  • #15 20039334
    AdW655
    Level 4  
    gumisie wrote:
    AdW655 wrote:
    I have such an option in usb as: 'adapter applications' and then: 'update over the internet'.
    You will need something like this:
    Quote:
    WiFi USB Antenna for WIWA H.265 Tuner Set-top Box

    Ok, and is it possible to set up a network connection somehow without this add-on?
  • #16 20039382
    LeDy
    Level 43  
    AdW655 wrote:
    that] WiFi USB Antenna for WIWA H.265 Tuner Set-top Box
    [/quote]
    Ok, and is it possible to set up a network connection somehow without this add-on? [/quote] If it had an RJ input, then it would be without the add-on and you need a WiFi antenna.
  • #17 20039395
    gumisie
    Level 43  
    You can search the net for a newer version of the software (WIWA, no support) and try to install from a pendrive, but it is quite risky.
  • #18 20039397
    AdW655
    Level 4  
    LeDy wrote:
    AdW655 wrote:
    that] WiFi USB Antenna for WIWA H.265 Tuner Set-top Box

    Ok, and is it possible to set up a network connection somehow without this add-on?[/quote] If it had an RJ input, then it would be without the add-on and you need a WiFi antenna.[/quote]
    It's a bit of a bummer that you need an additional component for this.
    Apart from that, do you know where I can find updates for the tuner?
  • #19 20039405
    gumisie
    Level 43  
    AdW655 wrote:
    do you know where i can find updates for the tuner?
    I know, but it's very risky.
    Tuner, may not "stand up" anymore.
  • #20 20039410
    AdW655
    Level 4  
    gumisie wrote:
    AdW655 wrote:
    do you know where I can find updates for the tuner?
    I know, but it's very risky.
    Tuner, may not "stand up" anymore.

    But why?
  • #21 20040140
    clubber84
    Level 38  
    AdW655 wrote:
    But why?

    Because it is unofficial software not supported by the manufacturer of the set-top box.
    And it may not work with your device (more specifically the integrated circuit used inside).
  • #22 20040658
    AdW655
    Level 4  
    clubber84 wrote:
    AdW655 wrote:
    But why?

    Because it is unofficial software not supported by the manufacturer of the set-top box.
    And it may not work with your device (more specifically the integrated circuit used inside).


    And do I have a chance to find an official version of the software update somewhere? And if so, where?
  • #23 20040716
    gumisie
    Level 43  
    AdW655 wrote:
    And do I have a chance to find an official version of the software update somewhere?
    NO.
    WIWA has long ago stopped releasing new software in the form of .bin files.

    There is a site where you can download unauthorized updates WIWA H265 tuner - the issue of updating via usb / network and network operation , but such an update, as I wrote earlier, may end up killing the decoder.
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  • #24 20208275
    smoczek9
    Level 15  
    today I had a dispute with the service, unfortunately, the device was checked on two antennas and compared with the same decoder and TV set on the same antennas, both receivers worked properly except for the faulty answer "it's the antenna's fault, then the senders have problems" answer on the service at ul. . The solution to the problem bought a new decoder ... and surprisingly it works on these problematic antennas.
  • #26 20273817
    razrone
    Level 15  
    Is there any new update?, how to set the subtitles to be displayed correctly?
  • #27 20338436
    artur1792
    Level 10  
    funzen wrote:
    Latest original soft for WIWA H265.


    anyone tested if it works?
  • #28 20414067
    java77
    Level 2  
    https://www.elektroda.pl/rtvforum/download.php?id=1159634 it works without a problem for me. The signal has improved. The tuner seems to buffer the signal faster and after the update it stopped frame rate and pixelation disappeared. The image is more fluid. Thanks for the update file, because I couldn't find it anywhere on the web :)

    PS after the upgrade, the tuner found many more channels than it was in the factory version. The sensitivity of the tuner has improved.
  • #29 20420774
    sleszek1
    Level 12  
    There is software for WIWA 265 MINI LED on the lucsi hamster and instructions on how to upload via USB.
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Topic summary

The discussion addresses issues with updating the WIWA H265 DVB-T/T2 H.265 HEVC FULL HD TV tuner via USB and network. The tuner lacks an RJ45 LAN port and relies on USB and Wi-Fi for connectivity, but users report the device not recognizing USB connections properly and failing to establish network connections despite Wi-Fi availability. Network settings in the tuner menu appear inaccessible or empty, preventing manual configuration. Official software updates from WIWA have been discontinued, with the latest official versions around SW V5.2.2.3 (Feb 2025) for newer hardware revisions (HW 2.1.RC20.4.1UU). Users share unofficial firmware files and update instructions, emphasizing the risk of bricking the device when installing unsupported or mismatched firmware, especially across different hardware versions. Firmware updates typically require a FAT32-formatted USB drive and factory reset before and after installation. Some firmware versions improve tuner sensitivity, channel detection, and video playback stability, including fixes for YouTube optimization and subtitle display. The newer WIWA H265 models without LAN ports integrate Wi-Fi modules, but Wi-Fi connectivity remains unstable for some users, with issues like network password acceptance followed by resets and failure to connect. Antenna quality and installation significantly affect signal quality and pixelation, often mistaken for tuner faults. Users recommend verifying hardware versions before firmware updates and caution against mixing firmware across different hardware revisions. Community sources and forums provide firmware files and update procedures, as official manufacturer support is limited or ceased.
Summary generated by the language model.
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