Termomix TM6 - worn mixing knife, causing leakage from the mixing bowl.
Hello.
I would like to inform current and future buyers of the thermomix TM6 device about the possibility of the mixing knife wearing out too quickly (for me), which results in leaks from the bottom of the mixing bowl. During the sale, the employee did not mention anything about the knife wearing out. Of course, he mentioned that if the knife gets dull, it can be sharpened by crushing ice in the device. The user manual provides a table that informs when it is recommended to replace the mixing knife.
Several friends have different versions of the device and the earliest they had to replace the knife was after 6-7 years. Everything is fine, but our device is 2.5 years old, so it is just out of warranty. We crushed the ice maybe 10 times, and ground the grains a few times to test it. Generally, we cook soups and make cakes in it. I don`t think it`s "hard work" for the device. My sister-in-law has the same problem, except that the device is 1.5 years old, so it is still under warranty. In my opinion, this is an obvious mistake by the manufacturer of the device that cost a lot of money. It smells "Chinese" to me here.
At first I suspected the seal between the knife and the bowl of the device.
I contacted the service. The employee claims that since the new version of the device entered the market, there has been no case of the above-mentioned seal breaking down, and the knives have as well. How to recognize a used knife? After that...
Someone will say that it is just a slight leak, and there is a drain in the device. Yes, yes, but over time the leak becomes larger (these are photos from the beginning, when I still thought that my wife had something leaking on the outside of the vessel), it fills the "star" and floods the inputs of the power pins, and in such a situation it is a simple step to a short circuit and serious failure.
There was nothing left for me to do but buy a new knife, which I did. The cost is considerable - PLN 254 (I got it on Black Friday for PLN 204). After installing the new part, there was no leakage. There is no play on the knife axis - the old one could be moved sideways to a small but noticeable extent. The bearing seal is probably worn out.
I`m not saying that the device is bad because my wife is very satisfied, but the quality of the knife for such use is insufficient for me. Buyers should add the cost of a new knife (it comes with a seal included) to the operating costs.
Regards
I would like to inform current and future buyers of the thermomix TM6 device about the possibility of the mixing knife wearing out too quickly (for me), which results in leaks from the bottom of the mixing bowl. During the sale, the employee did not mention anything about the knife wearing out. Of course, he mentioned that if the knife gets dull, it can be sharpened by crushing ice in the device. The user manual provides a table that informs when it is recommended to replace the mixing knife.
Several friends have different versions of the device and the earliest they had to replace the knife was after 6-7 years. Everything is fine, but our device is 2.5 years old, so it is just out of warranty. We crushed the ice maybe 10 times, and ground the grains a few times to test it. Generally, we cook soups and make cakes in it. I don`t think it`s "hard work" for the device. My sister-in-law has the same problem, except that the device is 1.5 years old, so it is still under warranty. In my opinion, this is an obvious mistake by the manufacturer of the device that cost a lot of money. It smells "Chinese" to me here.
At first I suspected the seal between the knife and the bowl of the device.
I contacted the service. The employee claims that since the new version of the device entered the market, there has been no case of the above-mentioned seal breaking down, and the knives have as well. How to recognize a used knife? After that...
Someone will say that it is just a slight leak, and there is a drain in the device. Yes, yes, but over time the leak becomes larger (these are photos from the beginning, when I still thought that my wife had something leaking on the outside of the vessel), it fills the "star" and floods the inputs of the power pins, and in such a situation it is a simple step to a short circuit and serious failure.
There was nothing left for me to do but buy a new knife, which I did. The cost is considerable - PLN 254 (I got it on Black Friday for PLN 204). After installing the new part, there was no leakage. There is no play on the knife axis - the old one could be moved sideways to a small but noticeable extent. The bearing seal is probably worn out.
I`m not saying that the device is bad because my wife is very satisfied, but the quality of the knife for such use is insufficient for me. Buyers should add the cost of a new knife (it comes with a seal included) to the operating costs.
Regards
Comments
Thanks for sharing the information, because you are right, the cost of the device is not small. I wonder what it looks like in the lidlomix design? Although, due to the price, the knives can be replaced... [Read more]
And by any chance, thermomix doesn`t have a lifetime warranty? Or some mega-long one (like 40 years?)? I don`t have one myself, but a friend of mine has several different versions (in several homes) and... [Read more]
No, there isn`t. The standard is 24 months, but this can be considered a consumable part, so a shorter warranty would be available. [Read more]
It probably never had a lifetime warranty. I have had the TM 21 model in my house since 1995. But the first replacement of knives occurred after about 15 years. Those models were produced by the Germans.... [Read more]
As for Lidlomix... a friend had one and a gear or something failed. The family lives in Germany and they visited the manufacturer itself... Unfortunately, the part is unavailable, so the device had to... [Read more]
Mine is 2 years old and on average they had ice 2 to 3 times a week. At this time, there are no symptoms similar to yours. Maybe you wash the knife in the dishwasher and that has something to do with... [Read more]
Maybe you can make a warranty claim: Link it is worth reading the section on the deadline for submitting a complaint. [Read more]
Sometimes my wife washes it in the dishwasher, but the instructions say it can be washed, so it shouldn`t affect it. Added after 4 [minutes]: We have come to times where "Made in Germany" does... [Read more]
Be happy that it worked at least that much. When my wife retired 4 years ago, she received a full set of a food processor from her co-workers. I will not consciously mention the company or type. The robot... [Read more]
I had a HOFFEN CE-2000 S robot repaired. Here, the "upper" bearings in the knife and the "lower" gear bearings looked like this: https://obrazki.elektroda.pl/5144782500_1640818039_thumb.jpg https://obrazki.elektroda.pl/3232369200_1640818128_thumb.jpg... [Read more]
Do you know the problem with weighing in TM5? :-D [Read more]
I will refer to the information from the first post that crushing ice sharpens the knife. Well, no, because crushing the ice causes its wear and this is probably clear from the information about the frequency... [Read more]
NO? Exactly, I don`t know how people can be told when selling a device that crushing ice sharpens the knife. [Read more]
This ice trick is a marketing gimmick by sellers. In Lidlomix (SILVERCREST Monsieur Cuisine PLUS), when the knife axis is stuck, the clutch is damaged. https://obrazki.elektroda.pl/7662099900_1640862742_thumb.jpg... [Read more]
You`re right, it got dull very quickly. We use old thermomixes and they are almost 20 years old. We replaced the knives twice. Cost about PLN 250 each. We bought 1 piece to stock from the last stock levels.... [Read more]
You are absolutely right, but firstly, my wife bought Termiś herself without my participation in the whole project (I did not add a single Polish onion, that is, zloty - and I`m sorry, I bought the mentioned... [Read more]
They invented these durak machines because "babies" stopped being able to cook. :not: Honestly, I would rather learn to cook myself if I couldn`t, or send a woman to Geslerowa, than invest in such a device. ... [Read more]
These demonstrations of wonderful pots are still there... As for this device, as you call it, it is also about saving time, for people who work and do not have the whole day to themselves it is a useful... [Read more]
But will you make dinner for the whole family or just two people and a dog? At home we have a traditional Kenwood Chef with a bowl that is three times more capacious than the TM6, and when it comes to... [Read more]