How long does it take to send a package from China to Poland?

PiotrPitucha wrote:

not all complaints result from the loss of the parcel, some of them are the cause of damage to the parcel or non-compliance with the order

And? I, too, had damaged equipment, or equipment not as described. The seller does not have your money until you click that you have received the goods and for two weeks after that. During this time, you can open a dispute and if Alibaba thinks you are right, the cash is returned to your account.

PiotrPitucha wrote:

Once I got a refund on my account, twice on PayPal, everything was generally arranged without delay.

Because the seller prefers to send you the cash on PayPal and not have a negative dispute for himself. However, I never agree to such practices. Since he sent the goods that did not last a week, let people know about it.

gradek83 wrote:

Is that also the case on aliexpress?

Do not understand the question. Aliexpress is Alibaba's service.
I wrote here about a bluetooth transmitter that worked once. I made a video where I measure the tension on the IC's legs and there is power on each of them. I got the money on my account. The fountain pen did not come, they returned the money to me. The watch did not work, I recorded a video about the second hand, but the other hands are not, the cash on the account.
There you can not be persuaded to return PayPal or a purchase at a fake auction for 1 cent so that they can send us again. If we do that, if the goods are not delivered but are damaged, we will get a refund of 1 cent.
You always have to drag the dispute to the end until we get a satisfactory solution.

Telecaster1951 you are unnecessarily picky, what does the sender have to do with a damaged package? Someone in the transport smashed the date stamp so that he broke the microscope holder, the seller was lossy and not me, I agreed how much he should return me.
The locked engine also looked battered in transport to me, after moving the gun axle, but I only use it for experiments.
The third example is an oversight of the seller because he gave a wrong description, returned part of the cash register and got a negative in terms of inconsistency with the description, if you have three fields to evaluate the goods, I do not understand what I would complain about someone who contacted me perfectly, sent the goods faster than in the description, I only had reservations about the description and in this respect the seller got a bad grade (now the description is correct).

I do not understand you. I'm just saying that agreeing to pay a PayPal cash register is asking for problems. This is what the dispute system is for to use it.

telecaster1951 wrote:

Aliexpress is Alibaba's service

I do not know whose I asked if such an option is also there ... the policy and rules are not always the same and if so, then it is a big plus.

telecaster1951 wrote:

I wrote here about a bluetooth transmitter that worked once. I made a video where I measure the tension on the IC's legs and there is power on each of them. I got the money on my account. The fountain pen did not come, they returned the money to me. The watch did not work, I recorded a video about the second hand, but the other hands are not, the cash on the account

Well, you recorded, but did you have to send it back, and if so, how much did it cost and do they return the money? Half the trouble, if you buy something small, cheap, I can get over the loss, but if you have something valuable, I would not ignore it.

gradek83 wrote:

Well, you recorded, but did you have to send it back, and if so, how much did it cost and do they return the money? Half the trouble, if you buy something small, cheap, I can get over the loss, but if you have something valuable, I would not ignore it.

You don't have to send back anything. Aliexpress rules are clear. If the equipment arrives damaged or completely not as described, you get a full refund and you do not have to return anything.
However, you have to press for a refund all the time and if the seller does not want to, escalate the dispute. That's when Aliexpress steps in. If they think you're right, the cash is returned to your account.
The worst thing you can do is write to the salesperson. Everything must be settled by opening a dispute. You cannot accept a refund on PayPal, because when we close the dispute, the seller may completely ignore us. We won't hurt him.

telecaster1951 wrote:

The worst thing you can do is write to the salesperson

A very strange approach. The first thing is to contact the seller, if the seller is not willing to solve the problem, then we go higher.

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You cannot accept a refund on PayPal, because when we close the dispute, the seller may completely ignore us.

What methods does a colleague confess? If we get a refund via PayPal, what else to expect? Compensation for non-pecuniary damage?
How can a seller ignore us, how has PayPal deducted money from his account and transferred it to us? And who closes the dispute, if he has not yet received a refund?

roman106 wrote:

A very strange approach. The first thing is to contact the seller, if the seller is not willing to solve the problem, then we go higher.

Common sense is not a strange approach.

roman106 wrote:

And who closes the dispute, if he has not yet received a refund?

You'd be surprised how many people. Then cry that they did not get the money and closed the dispute.

roman106 wrote:

If we get a refund via PayPal, what else to expect? Compensation for non-pecuniary damage?

For example, to warn others about this commodity? If you close the dispute the way the seller asks, there is no trace of the problem. If the seller has problems with the quality of the goods, traces should be left behind so that he has an incentive to improve. He has explained it several times that disputes and the possibility of Alibaba blocking a given seller is a way to increase the quality of goods. By resigning from these mechanisms, we turn the whip on ourselves.

telecaster1951 wrote:

Common sense is not a strange approach.

This is not common sense, but ignorance of the topic in which you are speaking. You can also write immediately to the Office of Competition and Consumer Protection because someone sold us the wrong product.

PayPal has a procedure: first talk to the seller and if nothing comes out, we take over. I can see that my friend did not have to deal with such a situation, so he is a hot opponent. This is wrong.

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You'd be surprised how many people. Then cry that they did not get the money and closed the dispute.

This is probably not a forum for "life losers" ?:

- "write a good opinion that the transaction was successful, and then I will refund your money."

Yeah. Lots of people will go for it ...

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For example, to warn others about this commodity?

In the depths of the Internet you will find posts that "strong" pins from China break when pinning a piece of paper to a cork board. I see it completely differently: the seller of "super" has many negative opinions. I do not buy from him on a given portal, because they write badly about him. Many sellers may have the name "strong pins" in the name of the item. 98% have originals and the rest have travels. Are you suggesting not to buy such pins at all, as there have been fakes?

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If you close the dispute the way the seller asks, there is no trace of the problem.

That's right. A life loser first closes the dispute, then waits and waits for compensation ...

- "write that I have settled the matter, and when the opinion appears, I will refund you PLN 200"

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If the seller has problems with the quality of the goods, traces should be left behind so that he has an incentive to improve.

Of course. He sets up a new account and there is no trace, because this is a different nickname ... Only he has few positive opinions, but for internet losers it does not matter: many or few positives ...

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He has explained it several times that disputes and the possibility of Alibaba blocking a given seller is a way to increase the quality of goods. By resigning from these mechanisms, we turn the whip on ourselves.

A life loser will quit as soon as he is assured not to worry, the money will be returned. A reasonable person will end the dispute as the reimbursement will affect the account. Because the seller felt to make amends.

I am surprised that a moderator with so many posts writes such things. PayPal is a whip for dishonest sellers. In Poland, if you are cheated on Allegro, you have to go to the police to get a certificate with the case number. When you buy via PayPal, you don't have to go anywhere, you deal with disputes over the Internet ... it's strange, it's kind of ... unreal.