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Huawei SUN2000 Inverter: WIFI Dongle Connection, Firmware Update & FusionSolar

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Treść została przetłumaczona polish » english Zobacz oryginalną wersję tematu
  • #1351 21569490
    szczukot
    Level 14  
    The panels were installed 3 years ago - I wouldn't count on the crew anymore :(
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  • #1352 21574773
    Baqo
    Level 16  
    >>21569222 .
    If you want to buy something else, the whole connector should be from the same company, that means you rummage around, replace it in the inverter and you're out of warranty anyway.
    Sometimes on portals someone sells original connectors, (I saw a year ago) you have to look for it.
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  • #1353 21586684
    szczukot
    Level 14  
    Well. I have connected the additional panels. It's almost 10 kW.
    Well, and the first day shows me a graph like this.

    Huawei SUN2000 Inverter: WIFI Dongle Connection, Firmware Update & FusionSolar .

    The inverter is 8kW. But supposedly there is this 10% in the documentation. Here you can clearly see the cut-off at 8kW. How is it with this spare 800W ?

    ps. And by the way, when reporting to ENEA, should I specify 8 kW or 8.8 kW ?
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  • #1354 21586820
    jhahamer
    Level 12  
    >>21586684 Somehow on this graph the cut off doesn't show. Here you have the cut off, mine has 3 and cuts off at 3.3. As for Enea, you report as much as you have in the panels.

    Huawei SUN2000 Inverter: WIFI Dongle Connection, Firmware Update & FusionSolar .
  • #1355 21586902
    strucel
    Level 36  
    At these air temperatures (around 30 degrees), the efficiency of the panels drops sharply. The cut-off is easiest to observe on a frosty, sunny day such as March, unless you have significantly oversized panels.
  • #1356 21590639
    bierutek
    Level 12  
    >>21586684 >>21586684 .
    It is possible that someone changed from max 8.8 kW to 8 kW in the settings. Some good fellow installer. :D
  • #1357 21590974
    szczukot
    Level 14  
    I will wait for some better weather to see.
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  • #1358 21592038
    szczukot
    Level 14  
    Well.
    Today you can see the cut-off at 8.8 kW


    Huawei SUN2000 Inverter: WIFI Dongle Connection, Firmware Update & FusionSolar .
  • #1359 21612443
    vidoc
    Level 11  
    Does anyone know how to import the inverter yield data into the grid (so that it is visible in FusionSolar)?

    The inverter lost its connection for about 2 weeks (despite being connected by cable). This makes the July graph incomplete.

    Huawei SUN2000 Inverter: WIFI Dongle Connection, Firmware Update & FusionSolar .

    Strangely enough, it still does not connect over cable, only by plugging into the router does it connect - cable tested with laptop and everything works.
  • #1360 21613611
    cedrom
    Level 20  
    vidoc wrote:
    Does anyone know how to import the inverter yield data into the grid (so that it is visible in FusionSolar)?

    The inverter lost its connection for about 2 weeks (despite being connected by cable). This makes the July graph incomplete.

    .

    On the fusionsolar website

    More->System->Data modification-> Data completion
  • #1361 21621900
    vidoc
    Level 11  
    The above method only works for the installer account.

    If we do not have access to it, simply email to: eu_inverter_support(_at_)huawei.com and provide the serial number of the device along with a date range or other problem.
  • #1362 21624674
    perslek
    Level 4  
    I have a single-phase inverter and can view live data in my FusionSolar app using the button in the top right corner.
    My son has a three-phase inverter, but I can't view the live data in the FusionSolar app because the button isn't visible.
    Does anyone know why this isn't possible with a three-phase inverter?
  • #1363 21818834
    kazkyy
    Level 7  
    Hello everyone,

    Sun2000-5KTL-M0 inverter

    Is Huawei support able to migrate an installation that has been blocked by a no longer existing installer? Account on FusionSolar.
    I made a new account as an installer because my parents have not had access to the installation control for 5 years. I took up the matter myself as there is clearly something wrong with the PV.... The 5.76 kWp installation has an annual production of between 3.8-4.2 MWh. On the account I cannot assign the installation because a message pops up saying that this serial number is already assigned to the installation.

    Is it possible for support to unlink my installation from the blocked account so that I can assign it on the new account?

    Best regards :)
  • #1364 21819056
    scooba
    Level 16  
    if you have the purchase document, they will delete it
  • #1365 21819268
    kazkyy
    Level 7  
    Is it possible that if I have 18 pcs of 320w panels each, on an envelope roof I have 10 pcs (south), 8pcs (west) on one string the inverter is going crazy and underproducing me?
    Today from a sunny day from about 8:30am to 4pm it produced me less than 1.5kw where at a friend's house with the same installation power (5.76kwp) the installation made him 15kw.... Is it possible that this is the fault of the team who connected the panels and they made it into one string, where instead each slope (south and west) should be split into two strings?
  • #1367 21827616
    kotbury
    Gantry automation specialist
    Possibly, but you can see it - the DC plugs are exposed underneath the inverter and you can see what's plugged in (although it's conceivable that both strings are plugged in and there are mixed up panels from both strings - uncharted are the paths of thought of the installers, in a colleague's case the installer disappeared like a dream of gold, but before that he mixed up the plus and minus DC in the fuse box.... - maybe the fuse box should be looked at too). Although in the afternoon when both strings are lit at the same time - the output should jump to a little more than the 1.5 kW total. Maybe a silly question, but hasn't snow frozen on the panels? Or some trees and shade on the way to the sun?
  • #1368 21827721
    kazkyy
    Level 7  
    Yes there is snow, even old walnut, which is highly likely to cast a shadow on the west side of the slope, where there are 8 panels, but it is impossible that there is no current production of more than 1 kW, even for a moment. It may be that the snowy panels on the west side weaken the operation of the whole (I have the whole installation on one string).
  • #1369 21838310
    perslek
    Level 4  
    >>21819268 It's possible that all the panels together are causing a voltage surge on your inverter. Check the maximum voltage your inverter can handle and compare that to the voltage of all the panels you have installed.
    Can you split the west and east panels? Then you can use strings 1 and 2 separately from your inverter.
  • #1370 21838536
    kotbury
    Gantry automation specialist
    If even one panel is completely snowed in or shaded - it will practically shut down the rest of the stringer, better are the HalfCut panels that can work in halves (but this half must be completely exposed). But try to expose at least part of all the panels from the snow, because the production will be poor.
    At home, with a 4 kW stringer and randomly snowed panels, including one almost entirely covered - production in full sunlight did not exceed 300W. Only the thaw and clearing the snow from the panels restored normal output.
    Col.'s remark above about splitting the total into several strings - absolutely right.

Topic summary

The discussion centers on issues and configurations related to Huawei SUN2000 series inverters, particularly focusing on WiFi dongle connectivity, firmware updates, and the FusionSolar platform. Users report successful inverter commissioning and firmware updates but face persistent problems connecting the WiFi dongle, which often blinks red and appears offline in FusionSolar. A reliable workaround is connecting the dongle via Ethernet cable to the router. Changing WiFi network credentials requires logging directly into the inverter through FusionSolar or FusionHome apps, as remote password changes are not supported. Installer accounts have broader configuration permissions than owner accounts, which often restrict access to settings such as location, currency, and power configuration. The discussion also covers optimal network code selection (e.g., Germany-VDE-AR-N-4105 for Poland), MPPT multi-peak scanning settings for shadowed panels, and string capacity configuration aligning with physical panel connections. Users note that inverter startup voltage and MPPT voltage ranges affect minimum panel string length, with debates on using 140V or 240V for calculations. Firmware updates are available but may not always be visible to all users simultaneously; some recommend downgrading FusionSolar app versions to resolve login or configuration issues. The FusionSolar platform's interface and permissions can be non-intuitive, with some users unable to modify installation parameters without installer access. Additional topics include inverter automatic shutdown due to high grid voltage, anti-PID function requiring external devices, and integration with Huawei DTSU666-H smart meters, which are often auto-detected. Overall, the thread provides practical advice on inverter setup, network configuration, firmware management, and troubleshooting communication issues with Huawei SUN2000 inverters and associated software tools.
Summary generated by the language model.
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