Huawei SUN2000 Inverter: WIFI Dongle Connection, Firmware Update & FusionSolar

dprzyb wrote:

I remember that once the inverter temperature was easily visible in the FusionSolar app after entering Devices -> Inverter.
And only the next update of the application turned this function off. I remember that in one of the threads my colleague @rokbok gave the last version of the application showing this temperature.

Math13 wrote:

I can understand that the temperature preview may not be visible depending on the version of the FusionSolar app you have.

rokbok wrote:

Math13 wrote:

I can understand that the temperature preview may not be visible depending on the version of the FusionSolar app you have.

The point is that I also have the application version 5.7.073 and I can check the temperature, I wonder how it is that the same application, the same version, and the indications in it are different, the same with the web version, but who is Chinese? understand.

Math13 wrote:

Maybe it's not the version of the application, but the version and type of the inverter?
Newer, older: M0, M1.

noogi wrote:

unfortunately, in my case, the temperature in M0 is not available in these options.

rokbok wrote:

I also have M0

Math13 wrote:

I have no idea in what other form and where I could turn to Huawei for help and support

Math13 wrote:

I decided to explore the subject of this unfortunate Temperature. I really care about it.
I wanted to somehow get in touch with service / support to ask there. Unfortunately, after selecting the tab: "System -> Contact us", such a window pops up. I do not know what it is about and where and how to set it.


I have no idea in what other form and where I could turn to Huawei for help and support to explain the invisible Temperature preview on both my inverters. Maybe it can be turned on somehow, e.g. through Huawei service / support?

noogi wrote:

Cool, unfortunately in my case the temperature in M0 is not available in these options.
But from the export data, I have this:

domelek wrote:

I have M0 Chinese and the temperature is not visible in the app and www (once it was visible on the orange app)

noogi wrote:

@Yorkus I exported the data to xlsa and made a graph

Math13 wrote:

Is a "normal" user with Admin / Installer privileges able to export this data, having a connection to the inverter only via wi-fi and a website or an app?

karol4000 wrote:

yes, device management, export performance data

Math13 wrote:

I also wrote an email to "eu_inverter_support" asking for a temperature view.
They wrote back quite quickly and asked for the SN of the inverter, which I did. I am waiting for a response.

Math13 wrote:

I got a reply from "support". Unfortunately, it coincides with the prompts I have already received.

maneks wrote:

Hello
A friend asked me when I started the installation on the SUN-2000-8KTL-M0 inverter (this is what the stickers show). It was supposed to be a walk - and it turned out to be crap. What's the matter - an inverter bought at a fairly attractive price from a Polish company with an invoice - unfortunately the problem is the GRID CODE - or rather the lack of it. Evidently the inverter intended for the Chinese market. After calling the seller, we found out that:

- the inverter can be used in our network despite the lack of a GRID CODE selection, e.g. Germany or the Czech Republic
- the Huawei warranty is valid in Poland, what's more, it can be extended for the next years



My question
- Can the Grid CODE be recorded somehow?
- What exactly does the Grid CODE contain - or just the top-down standardized network parameters that can be manually set?
- Has anyone encountered this type of problem before?
- Will ZE not bother when accepting such an installation - I assume that "Business Janusz" - probably such inverters are pushing customers?
- Has anyone reported such an inverter under the warranty in Poland?

Tomorrow, an application will be sent to Huawei Polska - we will see what they answer. Just wondering how to report it.
Whether as the inability to select the correct GRID CODE, or as a request for a possible use and form of the guarantee. Because I would not be surprised if the inverter could be sent back for repair to CHINA ONLY

UPDATE:
It was enough just to check and everything about the topic



The inverter is without warranty - because it is valid only in CHINA !!!